Your revenue cycle is leaking. We find and fix it.

Care comes first. We handle the rest.

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Sarah Mitchell

Verification running

Appointment Nov 12 · 3:00 PM

Insurance Cigna DPPO

Member ID U1142 8867

PMS sync Pending

Claim

#48271/1048

Total

$590.00

0/5

11:42AM

CDTDescriptionFee

D2391 Resin composite — 1 surface, posterior $185

D0274 Bitewings — four images $95

D4341 Scaling & root planing — 4+ teeth $310

Required attachments

Bitewing X-rays

From operatory · 3 images

Periodontal charting

Pocket depths · 6-point

Clinical narrative

Auto-drafted from chart notes

Claim submitted

Scrubbing claim

Total recovered this month

$0

$18,400 recovered in aged A/R

$12,500 recovered from denials

$8,200 recoded after downcoding

$6,100 saved in write-offs

−53 days in AR (74d → 21d)

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Submit

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Your practice, finally under control.

Let Onlay take the weight off your team — so you can lead, grow, and stop worrying about the admin.

See how it works

The Problem

Point solutions miss the mark.
Costs rise.
AR keeps aging.

Reporting shows where collections are stuck. Clearinghouses can move files. But when estimates start wrong and recovery depends on handoffs, adding more point solutions adds work instead of removing it.

01

Insurance accuracy drifts.

What gets missed upfront — coverage gaps, plan rules, non-covered work — turns into harder collections downstream.

Sarah Mitchell

Unverified Insurance

$148 → $768

Marcus Reed

Unverified Insurance

$0 → $620

Diana Cruz

Unverified Insurance

$89 → $410

02

Ops absorbs the work.

AR follow-up is intricate, payer-by-payer work. 65% biller turnover compounds it — the knowledge walks out, and the next team inherits the backlog.

Aged A/R follow-up 50 Days

$28,420 outstanding · 67 claims

Assigned JC Janet Carter

03

Every handoff adds cost.

Another portal. Another vendor. Another rebill. Recoverable dollars get more expensive to collect.

Spreadsheets Custom queries & reports Portals Logins Vendors Contractors

Email threads Phone calls Manual entry Resubmissions & appeals Aging reports

04

AR keeps aging.

Claims outstanding can average up to 80 days while teams keep checking portals.

30

60

90

120

120+

Systems and workflows running in silos

Eligibility

PMS

Clearinghouse

Payer portals

ERAs

EOBs

Bank deposits

Payer billing rules

Mail / Fax

Denials

Reporting

Connected to the systems and workflows you already use.

One system. One goal. Optimize the revenue cycle.

Onlay runs the full revenue cycle as one continuous system — eligibility, end-to-end billing, collections and recovery.

Insurance Verification

Confirm eligibility before the visit.

Real-time coverage checks across 1,000+ insurance plans
Contract and plan rules surfaced upfront
Transparency on frequency, plan limitations, exclusions, and more

Today's appointments

Nov 12

Sarah Mitchell

Cigna DPPO

3:00 PM

Active

Marcus Reed

Delta Dental

3:30 PM

Active

Diana Cruz

Aetna PPO

4:00 PM

Active

Jordan Tate

MetLife

4:30 PM

Active

Recovery, in practice.

We were a young DSO with a poorly managed RCM function. The team provided a structure to reorganize our department, and within a year, we reduced our RCM FTEs by 85% while increasing production by 10%.

Michael

CFO

+10%production lift, year one

85%of manual RCM hours reclaimed

Within the first 3 months, we automated a substantial amount of our insurance coordination and follow-up workload. In that timeframe, we reduced spend by 40%.

Jenna

Revenue Cycle Lead

−40%RCM operating spend, 90 days

3 moto fully automate insurance ops

Not only were all of our claims automated, but our first-pass clean claims rate went from 70% to over 98% in the first year.

William

CEO

98%first-pass clean claim rate

End-to-endclaims automated, year one

I've been in this industry over 20 years and have reviewed countless RCM solutions promising results. After implementing their platform, we eliminated every third-party vendor and license, and now operate at a higher margin with barely 10% of the staff we once had.

Linda

COO

10×RCM throughput per team member

14 vendors consolidated

This platform is unlike anything the dental industry had seen before. After decades leading revenue cycle operations across DSOs, it finally addressed long-standing inefficiencies — delivering measurable savings, better accuracy, and scalability other options couldn't match.

Charlotte

Director of Revenue Cycle

9×average ROI across DSO deployments

1,000+payer plans handled at multi-site scale

Security & compliance

Built on compliant infrastructure.

Onlay is built for healthcare from day one — not retrofitted. Patient, insurance, and payment data are handled to enterprise standards.

SOC 2 Type II

Data privacy, processing integrity, and confidentiality — built into how we operate.

HIPAA

Protected health information stays private, across every system and environment.

PCI DSS

Financial data handled with the same rigor as the institutions you trust most.

CAQH CORE I & II

Standardized data exchange for insurance electronic transactions, built on CORE-certified operating rules.

Your revenue cycle is leaking. We find and fix it.

Your practice, finally under control.